Contact

Let's plan your stay.

Call, message on WhatsApp, email us or send us a message. Our reception is open 24 hours a day.

Garden swing on the lawn with a white fence and tall trees behind

Talk to us directly.

  • +250 786 976 135Phone & WhatsApp. Message us
  • Email uskarisimbicaveresort@gmail.com
  • 24 hoursReception, seven days a week.
  • MusanzeNorthern Province, Rwanda. Near the Musanze Caves and the Virunga volcanoes.

Directions

Search for Karisimbi Cave Resort, Musanze in your map app, or message us on WhatsApp for a location pin from where you are travelling.

Open in Google Maps

Send us a message

For general questions, tours and feedback. Your message goes to karisimbicaveresort@gmail.com and we reply by email or WhatsApp. To book a room, choose a room first.

We only use your details to reply to you.

What happens next

From inquiry to confirmation.

  1. 01

    You send your dates

    Your request arrives in our inbox.

  2. 02

    We check availability

    We reply with availability and pricing, by email or WhatsApp.

  3. 03

    Your stay is confirmed

    Once the details are agreed with you, we confirm your stay and next steps.

Questions

Frequently asked.

Is this an instant booking?

No. The form sends a request to our team, who check availability and reply with pricing. Your room is not reserved until we have confirmed with you.

Is breakfast included?

Yes. Breakfast is included with your stay, as listed on our website.

Do you offer camping?

Yes. Our camping tent sleeps two guests in 4 sqm, listed from US$50. Open the camping page to send your dates.

Can you arrange gorilla or golden monkey trekking?

We can help plan tour packages to Volcanoes National Park, including gorilla and golden monkey trekking and visits to the Dian Fossey Campus. Availability and permits are confirmed by our team.

How do I get to the resort?

We are in Musanze, close to the Musanze Caves and the Virunga volcanoes. Message us on WhatsApp with where you are travelling from and we will send directions and a location pin.

Which payment methods do you accept?

Our team confirms the accepted payment methods when we reply. Ask us if you have a preferred method.

What if the form does not send?

WhatsApp or call +250 786 976 135, or email karisimbicaveresort@gmail.com. Reception is open 24 hours a day.

WhatsApp